RETURN POLICY

Effective Date: 25 June 2026

At LieferinMart, we aim to ensure customer satisfaction with every order. This Return Policy explains the conditions under which returns are accepted.

1. Eligibility for Returns

Products are eligible for return only if:

• The product is damaged or defective on delivery
• The wrong product has been delivered
• The product is missing parts or items
• The product is not as described

2. Return Time Period

• Return requests must be raised within 24–48 hours of delivery.
• Requests made after this period may not be accepted.

3. Conditions for Return

To be eligible for a return:

• The product must be unused and in original packaging
• All tags, labels, and accessories must be intact
• Proof of purchase/order ID is required

4. Non-Returnable Items

The following items cannot be returned:

• Perishable goods (food items, fresh products)
• Used or opened products
• Items damaged due to customer misuse
• Products marked as “Non-Returnable” at purchase

5. Return Process

• Customers must contact support via email or phone
• Our team will verify the issue
• If approved, pickup or return instructions will be provided

6. Refunds or Replacements

• Approved returns may be eligible for replacement or refund
• Refunds will be processed within 5–7 business days after verification
• Refunds will be credited to the original payment method

7. Shipping Charges on Returns

• If return is due to seller error (wrong/damaged item), return shipping is free
• If return is due to customer preference, shipping charges may apply

8. Contact for Returns

Email: lieferin.de@gmail.com
Phone: +91 96391 95666

Registered Address:
Lieferin Global Pvt. Ltd.
Village Bahanpuri, PO/PS-Sitarganj,
Udham Singh Nagar, Sitarganj,
Uttarakhand – 262405, India